Privacy policy
At Trava Realty Group, your privacy and the security of your personal information are our priorities. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information. By using our website and services, you consent to the terms of this policy. If you do not agree, please refrain from using our services.
1. Information Collection
We collect personal information to provide customized real estate services, including:
• Contact Information: name, email address, phone number
• Demographic Information: age, preferences, and interests
• Real Estate Preferences: property and transaction details
• Verification Information: for identity confirmation where necessary
Information is collected directly from you with your consent, including when you interact with our website, social media platforms, or sign up for our newsletters.
2. Use of Information
We use your information for the following purposes:
• Delivering and improving our real estate services
• Personalizing services based on your preferences
• Responding to inquiries and providing updates
• Sharing property insights and real estate news (with your consent)
• Conducting market research to refine our offerings
Your information will not be used for any additional purposes without your consent.
3. Information Sharing
We do not sell or trade your personal information. However, it may be shared with:
• Trusted Third-Party Service Providers: partners such as mortgage brokers, inspectors, or legal advisors involved in providing real estate services
• Legal Authorities: if required by law or to protect the rights, safety, or security of Trava Realty Group and our clients
4. Third-Party Links and Websites
Our website may include links to external sites for your convenience, such as mortgage calculators or affiliated real estate resources. Trava Realty Group is not responsible for the privacy practices or content of these external sites. We encourage you to review each site’s privacy policy before providing personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. These tools collect anonymous data, such as IP addresses, browsing activity, and device information, helping us understand user interactions with our website and enhance its functionality. You can manage cookie preferences through your browser settings.
6. Data Retention Policy
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as legally required. When personal information is no longer needed, we securely destroy or anonymize it.
7. Data Security
Trava Realty Group employs robust security measures to protect your personal information. Access to your information is limited to authorized personnel, and we use encryption, firewalls, and secure servers to maintain data security. However, please note that no online data transmission or storage can be guaranteed as completely secure.
8. Children’s Privacy
Trava Realty Group does not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have collected information from a minor without verified parental consent, we will promptly delete that information.
9. Your Rights
As a user, you have the right to:
• Access Your Personal Information: request a copy of the personal data we hold about you
• Request Corrections: correct any inaccurate information
• Withdraw Consent: for specific uses, such as marketing communications
• Request Deletion: delete your information, subject to legal retention requirements
To exercise these rights, please contact us using the information below.
10. Limitation of Liability
While we strive to protect your personal information, Trava Realty Group is not responsible for any unauthorized access, alteration, or misuse of your information by third parties beyond our control.
11. Jurisdiction and Governing Law
This Privacy Policy and any disputes related to it will be governed by the laws of Ontario, Canada. By using our website or services, you agree that any legal action relating to this policy will be resolved within the jurisdiction of Ontario.
12. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Your continued use of our services following any updates signifies acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
Trava Realty Group
Toronto, Ontario, Canada
Email: roger@wearetrava.com
Phone: 647-200-5049